Contact Us

Secure Message with My Benefits Manager®

Members

Send a secure message to ask questions about claim status, eligibility, prior authorization, and more.

Providers

Send secure messaging to our provider support staff about member eligibility, claim status and more.

Groups

Ask our team about information specific to your group health plan.

Mailing Address

Planned Administrators, Inc.
P.O. Box 6927
Columbia, SC 29260

Street Address

17 Technology Circle, Suite E2AG
Columbia, SC 29203
803-462-0151
800-768-4375 

 

Self-Funded Customer Service Number

800-768-4375

Members and providers can also send secure messages via the My Benefits Manager portal.

Prior Authorization

800-652-3076

Limited Benefits Customer Service Numbers

Line of BusinessPhone Number
benefits 4 Today1-800-440-3068
Essential StaffCARE1-866-798-0803
EssentialCARE1-866-740-4006
Express1-866-798-0803
Flexible StaffCARE1-844-262-6027
HospitalityCARE1-888-583-3057
Staffmark1-866-798-0803